Destinye Nixon

 

When you began selling VoIP in the beginning, you agreed to be a part an industry worth $140 billion dollars. It was not your intention to be a part of the $29 billion fraud in the telecom industry.

If you sell or use VoIP and sell it, you are exposed to fraud in the telecom industry every day. The threat of fraud at the toll booth can cause a company to go bankrupt. Continue reading to find out some of our tips to prevent fraud on telecoms.

What can you do to prevent wangiri fraud attack?

Password Protection

When you are first installed on your PBX system, it's important to replace the default passwords they gave you. If your provider has been compromised, this will restrict access to your PBX. It is essential to use strong passwords when creating new ones. Although it sounds obvious, more and more users are getting hacked because they are setting easy passwords. One of the best ways to stop fraud in telecom is by hiring telecom fraud specialists.

 

 

For example, it is common for users to make their pin number the same as the four digits of their extension. Setting your pin number, identical to your extension, is similar to creating "0000" or, even more ominously, "1234".

Allow/disable international calls

Some clients will not need to make international calls. If this is the situation it is recommended that you only allow international calling only for clients who ask for it. When hackers gain access to your system they will immediately dial premium rate international numbers because they generate the highest revenue. If you give your customers the option to enable/disable international calling, you can be one step ahead of the hackers.

Limits

You can protect your clients from calls to international destinations by setting limits in case they need to make international calls. A low credit limit for the master extension can allow hackers to make only as many times before their credit is out. You can limit international calls to $10, as an instance. When the cap of $10 has been reached, you can no longer make international calls. This method protects companies from thousands of dollars in losses. Xintec.com can help you find the best way to prevent wangiri fraud attack.

Review Call Usage/Monthly Costs

Telecom fraud is a common issue in businesses. A lot of people claim, "I didn't know this was happening." It's true. These events are usually during non-working hours, like on weekends. Hackers use this strategy to hide their activities and can get away with it for a longer period of time. Routine checks should be made on calls usage by companies and they should ask for a monthly bill. This can help them be aware of any hacking activity that may be taking place right under their noses.

Set Up SIP Protectors

SIP protectors must be installed last but not least. Bicom Systems has two products that together protect and ensure the quality of the calls being placed and received. sipMON continuously monitors the SIP packets being received and sipPROT works in real-time to guard against SIP attacks.